For more than 43 years, Muccia Plumbing & Heating has been servicing Bergen County, NJ. Governor Murphy has instituted a lock down due to the Coronavirus. Muccia Plumbing & Heating is considered an essential service, allowing us to continue to provide our customers with the best in plumbing, heating and AC services. Our office staff is on duty from 7 AM to 5 PM Mon-Fri and we maintain a unique after hours call service for late evenings, weekends and holidays.
This lock down means that throughout New Jersey, people who do not provide medical, pharma, grocery and other essential services, are required to stay at home. If you have a plumbing or heating problem, Muccia Plumbing is helping in several important ways:
Dispatch prioritized based on age vs service required
We are attentive to the needs of people in our #BergenCounty community and providing priority service to people who are over 60. The Federal and NJ Health Officials indicate that Senior Citizens who may have lung or heart problems are the most susceptible to the virus. Being centrally headquartered in Hackensack, NJ in Bergen County allows us to balance service priorities, based on the severity of the problem, with our commitment to support our older community.
Doing Our Part, and More
Muccia Plumbing is taking any risk of spreading this disease seriously. We realize that letting anyone into your home or even close to you may present an opportunity for the Coronavirus infection. Therefore, we are taking extra steps to avoid any contact between you and our techs, and vice-versa.
First, once your job is scheduled, we will call you when we are on our way so you can plan accordingly. Whether it’s giving you time to put on a mask or wrap your nose and mouth softly with a towel.
Next, we will remove any reason for our tech to engage with you on a face to face basis. For example, if the tech needs your approval to proceed, he’ll go outside if you wish so you can review and approve the estimated fee for service. If, in a rare situation, he needs to return to the warehouse in Hackensack to retrieve parts not typically carried on board the truck, once again, he will let you know when he is approaching your location.
We Dress for our mutual protection from the Coronavirus
While this is part of our normal process, it’s worth mentioning that our techs wear booties over their shoes much like physicians wear in a hospital. They also wear special rubber gloves so that there is no opportunity for COVID-19 to the cross the barrier from any of our personnel to anywhere on your home. Lastly, we clean the area we serviced so that it is cleaner than when our tech arrived.
We realize that some plumbing repairs may require two technicians to move heavy boiler heaters and hot water heater tanks. Regardless of how many people are required to service your home, each member of the Muccia Plumbing team works the same way. Despite the dangers presented by the coronavirus, you can feel confident that the work you need done, does not need to stop.
Now we can service you without a premium charge
A silver lining in the cloud. Many people who hold down 9-5 jobs are faced with paying the weekend or after-hours premium we charge. But if you are home-bound, our service can be rendered at whatever time you prefer, from early in the morning to the late afternoon. We’ll let you know how long your job will take to make it most convenient. You may choose to remain home and read a book or watch TV, if weather permitting and you’re able you can take a walk or just relax comfortably at home. Put your trust Muccia Plumbing’s 43 years in Bergen County to treat you like family and quickly resolve your plumbing, heating and/or ventilation issues.
Take a $25 discount for your job
Did you know you can visit our website at https://mucciaplumbing.com and instantly download a $25 coupon to use towards your service call? Just press the blue box, enter your e-mail, and the discount coupon will be delivered to your email mailbox. And you can DOUBLE the value to $50 if you leave us a positive review on Yelp, Facebook or Google. Need help writing a review? No Yelp account? We’ll help. Just send an email to firstname.lastname@example.org
Trust Muccia Plumbing to deliver quick, reliable service and with your health on the top of our mind. Call us today and speak with our office staff at 201-343-1414. Together, we’ll get through this Coronavirus together.